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30-day returns |

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DAS KÖNNTE DIR AUCH GEFALLEN

Complete your look with these must-have pieces

Collection

Tote bags

Collection

FREQUENTLY ASKED QUESTIONS (FAQ)

DO YOU OFFER FREE SHIPPING?

Yes! We offer free delivery on all orders, no minimum spend required. Once dispatched, you'll receive a tracking number by email.

HOW LONG DOES DELIVERY TAKE?

Standard delivery takes 7–14 business days. You can track your parcel at any time on our Track Your Order page.

WHAT IF THE PRODUCT DOESN'T FIT?

No worries! We offer a 30-day return policy. Simply get in touch with us at support@ciara-waterford.com with your order number and we'll guide you through the return process.

WHY ARE YOUR PRICES SO LOW?

We work directly with European designers and manufacturers, cutting out the middlemen. This allows us to offer premium quality at accessible prices — without ever compromising on style or craftsmanship.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept Visa, Mastercard, American Express, Apple Pay and Google Pay. All transactions are securely processed through Shopify's encrypted checkout.

FREE DELIVERY

We offer free delivery that's fast, reliable, and handled with care, ensuring your order arrives safely and on time.

CUSTOMER SERVICE

Our team is always here to assist you, every day of the week. No matter when you need help, we're just a message away!

30-DAY RETURN POLICY

After receiving your order, you have 30 days to decide whether to keep the product or start a return. Our team will guide you through each step of the process.